Refund policy

Return & Refund Policy

Thank you for your purchase! Each item is carefully customized and made especially for you. Because all products are personalized, they cannot be resold. For this reason, all sales are final and we do not offer refunds or returns.

That said, your satisfaction is very important to us. If there is an issue with your order (such as damage, defect, or an error on our part), please contact us within 7 days of delivery. We will review the situation and work with you to make it right—whether that means a replacement or another solution.

Please double-check all personalization details (cropping, names, dates, photos, spellings, etc.) before submitting your order, as we cannot accept responsibility for errors provided to us.

We’re committed to ensuring you are happy with your purchase, so if you have any concerns, don’t hesitate to reach out.